Reputation Management

Take control and manage your reputation!

There is no better indication of a company’s reputation than online testimonials written by real customers.  Potential customers rely heavily on the words written by previous customers and will often gravitate towards the product or service that yields the most positive reviews, regardless of price (within reason).  Like anything else, it only takes a few seconds to make a good first impression so if bad testimonials are featured at the top of Yelp, Facebook, or Google+, it will likely have an impact.

There is no time like the present to take matters into your own hands, or have Planet 8 Digital take the reigns for you!  A benefit of reputation management is a big bump in the search engine results pages.  With Google’s release of Penguin 2.0, businesses with more favorable testimonials and/or star ratings are more likely to appear in the top spots.

With the internet being the perfect platform for anybody to speak their mind freely, it’s likely that there might be some harsh words said about your business.  Under no circumstances should those negative words be left unattended.  For those customers who were left unsatisfied after doing business with you, offer your sincerest apology and demonstrate your ability to solve problems before they escalate to a point of no return.  Planet 8 Digital has been performing reputation management services for years with great results and are eager to help maintain yours!

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Philadelphia Web Design And SEO

Reputation Management for Specific Industries


Poor reviews of any restaurant can be detrimental in acquiring new customers.  Showing your customers you truly care can go a long way in retention.

Bars & Nightclubs

The atmosphere you set out to establish at your bar or nightclub should not be affected by negative reviews.  Respond to them quickly to ensure repeat customers.

General Contractors

Has your service been slandered online?  Small business and even the biggest corporations are not immune to negative online reviews.

Professional Services

The professional service sector all over the greater Philadelphia region is also at the mercy of testimonials.  Good or bad, start managing your reputation today!

Planet 8 Digital is experienced in crafting custom SEO programs that not only help our clients win online, but dominate their competition. Our services create an impact online. We believe in relationship building with our clients, and helping them build relationships with their customers.

Freedom of Speech for Everyone!

Just like your customers have the freedom to give their honest opinion of your establishment across multiple testimonial platforms, you too have have the freedom to respond!  Just remember, it’s not wise to only focus on responding to negative reviews (although that is extremely important), it’s also beneficial to let the people who had good experiences know that you truly care.  

A simple process that we at Planet 8 Digital like to follow is reward the good, and respect the bad.  By keeping this in mind, we like to thank the good reviewers and give them incentives to bring their friends back next time!  On the other side, apologizing to the negative reviewers is of paramount importance and assure them that the mistakes will never happen again.  But to top it off, also offer them incentives to come back BEFORE they completely disregard your brand. 

In addition to our simple process, we understand the importance of quick and timely responses; there’s no point in letting the negative thoughts linger in the customer’s head for days, if not weeks.  So it’s in everybody’s best interest to address the customers immediately.  With Planet 8 Digital, consider your online reputation managed!

We boost SEO results using strategies that outlast trends.

100% White Hat Organic SEO

We will not use Black Hat tactics, short-cuts, cheats or anything detrimental in your SEO campaign. Only the best and most up to date practices in your online strategy.

Continual Audits & Analysis

Our team covers everything search related, from high-level strategy, technical analysis, and consumer understanding to link building and content creation.

On-Page Optimization

We optimize you meta data, on-page content factors, building internal site strategies to provide a better site for search engine and your customers alike.

Off-Page Optimization

Citations, Link Building, Outreach and strategies that help you site rise in rankings. Each campaign is crafted

Extreme Transparency Policy

Our Extreme Transparency Policy ensures that the client receives a transparent price feed, transparent liquidity, transparent historical data, transparent market information at all times.

Building Trust Factors into all we do.

It is people who search and not computers. There is no real result if there is no happy human right at the end of the journey.

SEO & Search Engine Optimization FAQ's

SEO, or Search Engine Optimization is everything done, on-site and off-site, to ensure your website gets found on the Internet and to make sure that the incoming traffic converts to sales & business. Now it’s not just solely about being optimized for search and engines, or one search engine, any longer.

We also ensure that the whole team is included in the process and that no one is left out during the turnaround. The most crucial part is ensuring some degree of financial stability during the turnaround.

This is the most worrying part for most clients going through or needing a turnaround; it means that incoming cash flows will change completely. We help ease these issues through fantastic financial projections and a realistic view of what can be accomplished.

Creating a list of potential qualified prospects for your service or product can be daunting when you’re beginning your business. However, this needs to be considered as a follow up on your Target Market Analysis so you can hit the ground running.

Why Clients Choose Planet 8 Digital

Over 15 years Experience

Our team of Digital Marketing Experts continually educate themselves on the newest practices of SEO, PPC, Web Design and Social Media trends to assure the work completed on our clients accounts is the best above other agencies.

Focus on Customer Retention

At Planet 8 Digital, we strive to make every client happy and go out of our way to execute each task to the clients utmost satisfaction. Our success is based off their satisfaction and success.

We Get Our Clients Results!

Planet 8 Digital clients see results because we complete our tasks, execute strategies and stay up to date on where our customer and their competition stand online regularly. Our results give you great Return on Investment.

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